Conflict is a natural and everyday part of our lives. It is how we choose to handle that conflict which makes a difference. Our customized training programs offer our customers a chance to build a Conflict Resolution training which will best serve their needs. Our training programs have been developed over time to incorporate the latest theoretical and practical applications in Conflict Resolution. In addition, our instructors are themselves practitioners in the conflict resolution. They are all certified under the New York State Unified Court System's guidelines to mediate disputes. This combination of conceptual background and practical experience offers the widest possible range of ideas and techniques.
Each training program uses state of the art multi-media presentations and is designed to use a combination of Lecture, Interactive Activities, Group Discussion, and Role Play to ensure training objectives are met with the most power and impact.
Click to view some of our most frequently-requested lessons:
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Identifying & Understanding Conflict
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Defining the Role of Confidentiality
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Learning to Listen Effectively
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Collaborative Problem Solving
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Understanding Opposing Points of View
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Preventing Escalation
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Acting Impartially & Non-Judgmentally
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Clarifying Misunderstandings
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Dealing Constructively with Negative Feelings
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Reducing Conflict
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Enhancing Communication
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The minimum program length is 2.5 hours, but courses up to 40 hours can be developed to meet your needs. All courses can be designed to incorporate a range of activities, styles, and materials to ensure the maximum return on your investment. Your organization can realize substantial savings by reducing the cost of conflict in the workplace.
The cost of the program will vary with length, with prices starting at $175 per training hour. Discounts are available for Schools and Non-Profit Organizations. Our training specialists can guide you through the customization of your particular program with more than 50 topics. Some sample trainings, for professionals and for youth, are included to get you thinking about the possibilities.






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