Probably our most-requested program, this training separates the world into ten commonly-encountered personality types, and then assigns each an animal to make them easy to understand and remember. Each of these "Conflict Creatures" has a distinct style and approach to disagreements, and our instructors help participants understand the best and most effective approach for each.
Any conflict has the potential to reach a positive outcome, as long as those involved have the knowledge and skills required to choose the appropriate technique. Once you know that you're a Dog and your boss is a Bull, interaction becomes simpler, clearer, and more productive. The minimum program length is about 2 hours to teach basic skills, with a starting cost around $350.
